Privacy Notice

Child and Adolescent Mental Health Coach, Trauma Informed Mental Wellbeing Practitioner, IEMT Practitioner and Trauma Informed Workshop Trainer.

Last updated: July 2026

Hummingbird Mindsets with Ayesha ("we", "us", "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, store, and protect personal information when you engage with our services, including our Figuring Life Out digital courses, podcast, digital products, and training and workshops.

We work primarily with teenagers, young adults, parents and carers, schools, Virtual Schools and professional teams; and we take data protection and confidentiality seriously.

1. Who We Are

Organisation name: Hummingbird Mindsets with Ayesha

Role: Founder

Email: [email protected]

Website: www.hummingbirdmindsets.com

For the purposes of data protection law, Hummingbird Mindsets with Ayesha is the Data Controller.

2. What Information We Collect

We may collect the following personal data where relevant and necessary:

Personal information

       Name

       Email address

       Phone number

       Age or age range

       Role (e.g. young person, parent/carer, professional)

Information about children and young people

       First name or preferred name

       Age or school year

       Wellbeing information shared voluntarily

       Digital product and course activity, such as which Figuring Life Out session, Apparently We're Adults Now Podcasts and apps or resources have been purchased or accessed

       Programme, workshop, or training attendance information

Special category data

Where appropriate, this may include information about:

       Mental health or emotional wellbeing

       Care experience or education context

We only collect information that is necessary to deliver our courses, podcast, digital products, training, and services safely and effectively.

3. How We Collect Information

Information may be collected through:

       Website contact, enquiry, or quiz forms

       Purchases of Figuring Life Out sessions or other digital products through our online shop

       Booking or registration for training and workshops

       Podcast platforms, where listener interactions are provided to us

       Email or direct communication

       Referrals from schools, Virtual Schools, or professionals

       Coaching sessions, workshops, or digital products

4. How We Use Your Information

We use personal data to:

       Deliver our Figuring Life Out courses, podcast, digital products, training, workshops, and other resources

       Provide access to purchased digital products and manage related customer support

       Communicate with you about services, products, and updates

       Support safeguarding and wellbeing responsibilities

       Monitor and improve service and product quality

       Meet legal, professional, or contractual obligations

We do not use personal data for automated decision-making or profiling.

5. Lawful Basis for Processing

Under UK GDPR, we process personal data using one or more of the following lawful bases:

       Consent

       Contract

       Legal obligation

       Legitimate interests, where these do not override individual rights

For children and young people, consent is obtained from a parent or carer where required.

6. Confidentiality and Safeguarding

All information is treated confidentially. However, confidentiality may be broken if:

       There is a safeguarding concern

       There is a risk of harm to the individual or others

       We are legally required to share information

Any information shared will be limited to what is necessary and shared with appropriate services only.

7. Data Sharing

We do not sell or trade personal data.

Information may be shared with:

       Schools, Virtual Schools, or commissioning organisations (where relevant and agreed)

       Secure third-party platforms used to deliver our services, such as our website and funnel platform, email marketing platform, digital product and payment platform, video hosting platform, and podcast hosting platform

       Safeguarding or statutory services where legally required

All third parties are required to handle data securely and confidentially.

8. Data Storage and Security

Personal data is stored securely using:

       Password-protected devices and systems

       Secure online platforms

       Restricted access to authorised individuals only

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.

9. How Long We Keep Information

       Programme, course, and service records are usually retained for up to 7 years, or in line with commissioning requirements

       Enquiry, contact, and digital product purchase data is retained only as long as necessary

       Safeguarding records are retained in line with safeguarding guidance

10. Your Rights

Under UK GDPR, you have the right to:

       Access your personal data

       Request corrections

       Request deletion (where applicable)

       Withdraw consent at any time

       Object to or restrict processing

       Request data portability

To exercise any of these rights, please contact us using the details above.

11. Children's Privacy

Protecting children's privacy is a priority. We only collect children's data with appropriate consent and always act in the child's best interests.

12. Complaints

If you have concerns about how your information is handled, please contact us first.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk

13. Changes to This Privacy Notice

This Privacy Notice may be updated from time to time. The most recent version will always be available on our website.