Terms and Conditions

Child and Adolescent Mental Health Coach, Trauma Informed Mental Wellbeing Practitioner IEMT & Practitioner and Trauma Informed & Positive Psychology Workshop Trainer.

Last updated: July 2026

These Terms and Conditions govern the use of the Hummingbird Mindsets website and the services provided by Hummingbird Mindsets with Ayesha ("we", "us", "our"). By accessing this website or using our services, you agree to these Terms and Conditions.

If you do not agree, please do not use our website or services.

1. About Us

Business name: Hummingbird Mindsets with Ayesha

Role: Child & Adolescent Mental Health Coach, Trauma Informed Mental Wellbeing Practitioner, IEMT Practitioner and Workshop Trainer

Email: [email protected]

Website: www.hummingbirdmindsets.com

2. Services Provided

Hummingbird Mindsets provides:

       Figuring Life Out — our evergreen digital course suite for young people aged 13–24, including video and audio modules, workbooks, interactive mini apps, and related digital resources, organised across the 13–15, 16–18 and 19–24 age groups

       Figuring Life Out podcast — episodes covering identity, confidence, relationships, and life transitions for young people

       Trauma Informed and Positive Psychology Training and Workshops for professionals working with children and young people

       Digital resources and self-paced products, including workbooks, conversation cards, guides, and mini apps, available through our online shop

       Occasional in-person and online sessions and commissioned work with schools and organisations, where agreed separately

Our services are educational and wellbeing-focused and do not replace clinical therapy, counselling, diagnosis, or medical treatment.

3. Use of the Website

You agree to use this website:

       For lawful purposes only

       In a way that does not infringe the rights of others

       Without attempting to gain unauthorised access to systems or data

We reserve the right to suspend or restrict access if misuse occurs.

4. Children and Young People

Some of our digital products and resources are designed specifically for children and young people.

       Where required, parental or carer consent must be provided before a child accesses a product or resource if aged 18 and under

       Content is designed to be age-appropriate for each Figuring Life Out age group

       Participation is voluntary and respectful

We act at all times in the best interests of the child or young person.

5. Purchases, Bookings and Payments

Where applicable:

       Prices and payment terms for digital products, courses, podcast-related content, and training will be clearly communicated at the point of purchase or booking

       Payment must be made in accordance with the agreed terms before access is granted

       Late cancellations or non-attendance for booked training or workshops may be chargeable unless otherwise agreed

       Specific terms may apply to commissioned training or consultancy work with schools or organisations

6. Cancellations and Refunds

       Cancellation terms for any booked training, coaching or workshop will be shared at the point of booking

       Refunds for booked training or workshops are not guaranteed and may depend on notice given

       Digital products, courses, and podcast content are non-refundable once accessed or downloaded

       For commissioned services, cancellation terms will be set out in a separate agreement

7. Confidentiality and Safeguarding

We respect confidentiality and privacy. However, confidentiality cannot be guaranteed if:

       There is a safeguarding concern

       There is risk of harm to the individual or others

       We are legally required to share information

In such cases, information will be shared appropriately and in line with safeguarding responsibilities.

8. Health Disclaimer

Hummingbird Mindsets does not provide:

       Medical advice

       Mental health diagnoses

       Crisis or emergency support

If you or a young person are in immediate danger, please contact emergency services or a qualified mental health professional.

9. Intellectual Property

All content on this website and within our digital products, including:

       Text

       Figuring Life Out course modules, workbooks, and mini apps

       Podcast episodes and related materials

       Worksheets and resources

       Branding and logos

is the intellectual property of Hummingbird Mindsets with Ayesha unless otherwise stated.

You may not copy, reproduce, redistribute, or resell any digital product, course content, or podcast material without written permission.

10. Limitation of Liability

While we take care to provide accurate and supportive content:

       We cannot guarantee specific outcomes

       We are not liable for loss or damage resulting from reliance on website content, digital products, training, or services, except where required by law

       Participation in services and use of digital products is voluntary

11. External Links

Our website may include links to external websites and platforms (including podcast hosting and course delivery platforms). We are not responsible for the content, policies, or practices of third-party sites.

12. Privacy and Data Protection

Personal data is handled in accordance with our Privacy Notice, which is available on this website and forms part of these Terms and Conditions.

13. Changes to These Terms

We may update these Terms and Conditions from time to time. The most current version will always be available on our website.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

15. Contact

If you have any questions about these Terms and Conditions, please contact:

Email: [email protected]

Hummingbird Mindsets with Ayesha